Shipping Instructions

Please be sure to read and understand the following before placing your order.

This website is for individuals orders and not for company or corporate orders.

・ For international orders, shipments originate from the United States. All orders are shipped within 3 business days. Once the order ships, it normally will take 2-3 weeks to arrive. If there are any unforseen delays we will notify you via email.

・ The maximum number of items that can be ordered in one order is listed in parentheses next to the product name.

・ For international orders, please pay the customs fee in cash to the delivery person when the product is delivered.

・We accept returns on a case by case basis. Please contact us at japannfr@gmail.com to let us know what went wrong and to receive return instructions. If there are missing or damaged items in your order, we will make it right through a refund or replacement free of charge to you.

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